Privacy Policy

Last updated: 07/06/2024

This Privacy Policy describes how Blessup (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from blessup.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details: name, address, phone number, email.
• Order information: billing address, shipping address, payment confirmation, email address, phone number.
• Account information: username, password, security questions.
• Shopping information: items viewed, added to cart, or added to wishlist.
• Customer support information: information included in communications with us.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site, device information, browser information, network connection details, IP address, and other interaction data.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf. This includes:

• Companies supporting our Site and Services, such as Shopify.
• Payment processors collecting payment information (e.g., bank account, credit or debit card information, billing address) to process payments and fulfill orders.

How We Use Your Personal Information

• Providing Products and Services: To process payments, fulfill orders, send notifications, manage accounts, arrange shipping, facilitate returns and exchanges, and enable reviews.
• Marketing and Advertising: For sending promotional communications, tailoring services and advertising, and showing advertisements for products or services.
• Security and Fraud Prevention: To detect, investigate, and take action against fraudulent, illegal, or malicious activity.
• Communicating with You: For customer support and improving our Services.

Cookies

We use cookies to improve our Site and Services, run analytics, and tailor services and advertising. For details about the cookies we use, visit Shopify's Cookie Policy.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• Service providers performing services on our behalf (e.g., IT management, payment processing, data analytics).
• Business and marketing partners, including Shopify.
• Legal and regulatory authorities, to comply with legal obligations.
• Affiliates within our corporate group.

User Generated Content

If you submit user-generated content (e.g., product reviews) to public areas of the Services, it will be accessible by anyone. We do not control access to this information and are not responsible for its privacy or security.

Third-Party Websites and Links

Our Site may link to third-party websites or platforms. Review their privacy policies and terms, as we are not responsible for their practices.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If a child has provided personal information, parents or guardians may contact us to request deletion.

Security and Retention of Your Information

We use reasonable security measures to protect your information. However, no security measures are perfect. We retain personal information as needed to provide Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as access, deletion, correction, and opting out of sale or sharing. To exercise these rights, contact us at blessupcloth@gmail.com.

You may also designate an authorized agent to make requests on your behalf. Before accepting such a request, we will require proof that the agent has been authorized to act on your behalf and may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

For complaints about our processing of your personal information, contact us at blessupcloth@gmail.com. If unsatisfied with our response, you may appeal or lodge a complaint with your local data protection authority.

International Users

We may transfer your personal information outside your country, including to the United States. Transfers will comply with legal requirements, such as using Standard Contractual Clauses.

Text and Email Marketing by Klaviyo

We value your privacy and the information you consent to share for our SMS and email marketing services. We use Klaviyo for both SMS and email marketing. This information is used to send text notifications (order updates, checkout reminders), marketing offers, promotional emails, newsletters, and transactional texts. Our website uses cookies to track items in your cart, including abandoned checkouts, to send reminder messages via SMS. You can unsubscribe from email marketing at any time using the link provided in the emails. For more details, see Klaviyo's Privacy Policy.

Contact

For questions about our privacy practices or this Privacy Policy, email us at blessupcloth@gmail.com.

By Roger Gamboa, Owner of Blessup

Effective Date: July 06, 2024